Customer story
Fier & Fair brings leave, scheduling and onboarding together
Fier & Fair is a hospitality and catering company with a strong sense of team. The guest experience is central to its service, but annual leave, staff scheduling, and training used to be handled through separate tools and verbal agreements behind the scenes.
“Our employees now take care of things themselves in the app. New colleagues start with hospitality training that fits our style perfectly, which gives us peace of mind and helps us maintain quality.”
The challenge
Annual leave requests and staff schedules were not coordinated. New employees often received on-the-job instructions without a standard onboarding process. Hospitality training was delivered verbally, creating a risk of inconsistent instructions and mistakes.
Working with WorkVine
WorkVine gives Fier & Fair one place to manage annual leave and staff scheduling, with a standard onboarding process. New employees complete a short digital course on hospitality and work processes in the built-in LMS. Managers can immediately see what each person has completed.
What changed for the business
- Consistent onboarding within 24 hours of starting
- Fewer questions and less ad hoc instruction on the job
- A calmer, more structured workflow for managers and team leaders
- Employees feel part of the team sooner
How could WorkVine help your team?
Tell us how you manage your people processes today. We will show you the parts of WorkVine that fit your team’s day-to-day work.
Talk through your needs